Restaurant Group Booking Demo Call

MayaGood evening, Luca's Restaurant, Maya speaking. How can I help?

CallerHi, um... I'm trying to organise a birthday dinner, and I'm already regretting volunteering. There'll be about twelve of us, maybe thirteen, depending on who actually replies to the group chat.

MayaWe can help with that. For larger groups, we usually use our semi-private area at the back. What date were you looking at?

CallerThe twenty-second. It's a Saturday. Ideally around seven, or seven thirty, but I'm flexible if that makes it easier.

MayaFor a table that size, I'd suggest seven fifteen. It gives the kitchen a little more room to pace the courses properly. Would that work?

CallerYeah, seven fifteen actually sounds perfect. Makes it look like I knew what I was doing.

MayaGreat. For groups of ten or more, we can send over a set menu as well. It usually makes ordering smoother on the night. Would you like that?

CallerYes, please. Otherwise we'll spend half the night choosing and someone will still ask what everyone else is having.

MayaCompletely understandable. Any dietary requirements you know about already?

CallerYeah, one vegetarian. And I think one person is dairy-free, but I need to double-check because she said it in passing and then vanished from the chat.

MayaNo problem. I'll note one vegetarian and one dairy-free to confirm. What name should I put the booking under?

CallerClaire O'Neill.

MayaThanks, Claire. Is the number you're calling from the best one for the confirmation and set menu?

CallerYeah, this number's fine.

MayaPerfect. I've made a provisional booking for Saturday the twenty-second at seven fifteen, for twelve to thirteen guests in the semi-private area. I'll send the set menu by text, and I've noted one vegetarian and one dairy-free to confirm.

CallerBrilliant. Thank you. That's honestly made this feel much less chaotic.

MayaHappy to help. Just reply to the text when you have the final number and dietary details.

CallerWill do. Thanks, Maya.